PRIVACY POLICY - TERMS AND CONDITIONS - DATA POLICY

YOUR PRIVACY MATTERS TO TENNBOARD

Our goal is to make sure you know how we collect, use, share and store your personal data when you create a Tennboard account.

INFORMATION WE COLLECT ABOUT YOU
We will collect and process the following personal data from you:

  • Information you give us
  • This is information about you that you give us directly when you interact with us
  • This is information about you that you give us by filling in forms in our app or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you, add a match, participate in social media functions on or via our app, enter a competition, promotion or survey, submit a query or feedback, and when you report a problem with our app.
  • The information you give us may include your name, address, e-mail address and phone number.
  • We collect information about how you use our app, such as the types of content that you view or engage with, the features you use, the actions you take, the people or accounts you interact with and the time, frequency and duration of your activities. For example, we log when you're using and have last used our app, and what content you view in our App.
  • Information we collect about you from your use of our app: We will automatically collect information from you each time you visit our app. This includes:
    • Technical information
    • Information about your visit
DATA ENCRYPTION
Your data and passwords are encrypted with SHA-256 encryption. All connections go trough secure HTTPS protocol.
DATA ACCESS
If you would like to get a copy of some or all of the personal data Tennboard holds about you pursuant to applicable law, you can send us an email. Please note that we may ask you to verify your identity before taking further action on your request. Providing the following information in your request will help with processing:

  • Subject: “Data Subject Right Request - Access Request”
  • Your Name and Surname
  • If there's anything specific with your account that you're seeking (ex: Clubs you are an active member of).
SHARING DATA WITH 3rd PARTIES
Tennboard application uses Google Analytics for the purpose of enhancing your experience and OneSignal for push notifications.
DATA BREACH
We are obligated by the law to inform users about personal data breach, without undue delay, if personal data breach is likely to result in a high risk to the rights and freedoms of the users in order to allow them to take the necessary precautions.
ACCOUNT DELETION
You can submit a deletion request (or ask us to erase your personal information) at any time. Once your request is processed, your personal information will be permanently deleted and your account will be permanently closed. This means that we'll no longer be able to provide our services to you and if you decide to use Tennboard again in the future, you'll need to set up a new account. You may exercise your rights to have your personal data deleted by sending us an email. Please note that we may ask you to verify your identity before taking action on your request. Providing the following information in your email will help us with processing your request:

  • Subject: “Data Subject Right Request - Deletion Request”
  • Your Name and Surname
  • Club name you are a member of
HOW DO I RESET MY PASSWORD?
If you've forgotten your password, or you're having trouble logging in to your Tennboard account, go to the reset password page. Enter the email address you use for Tennboard, then click SEND and you'll be emailed a link to reset your password.
Google Android Apple App Store
SIGN IN WITH GOOGLE OR APPLE
You can create a Tennboard account through Google or Apple service. This means that you don't have to manually fill all the data required to create a Tennboard account.

If you manually created your account through our SIGN UP form, and the e-mail you entered through our form is associated with Google or Apple account, then you can continue to use Tennboard with Google/Apple service and our system will link those two accounts and all your data linked to your previous account will be there.

After you have chosen to create your Tennboard account with Google or Apple service, we will collect e-mail, name and your profile picture from them and then securely store it in our database.